If these ways don't help, please contact our help at: [e-mail safeguarded] or use this connection. We will get again to you right away.

Should you’re the target of theft so you suspect that stolen cash are actually transferred to your ChangeNOW deposit deal with, you must open a support ticket and supply us with the next information:

This technique has verified for being extremely beneficial towards dollars launderers and scammers, since the KYC approach makes it possible for us to tell an straightforward consumer besides a scammer in a short time and without any trouble.

You will find a specified set of standards that the procedure employs; even so, they can’t be created public, usually there will be people who will endeavor to abuse These criteria as a way to cheat the algorithm.

ChangeNOW utilizes an automatic chance management program to check all transactions. Every case will probably be regarded as independently. According to European AML directives, KYC regulations, and System specifications, We are going to request you to supply a scan within your ID document valid within your region, together with some more info on the resources’ origin.

If you mail in an asset that is not supported on ChangeNOW (whole list of supported assets is offered right here), sadly, we received’t be able to ensure a refund. Remember to preserve this in your mind to be sure your funds are Safe and sound constantly.

If It's not necessarily specified, our program will never figure out the deposit, plus the exchange will never endure.

If these techniques tend not to support, please Call our help at: [e-mail secured] or use this connection. We can get again to you personally immediately.

No anxieties, we’ve obtained you! Based upon your specific circumstance, we could possibly procedure the transaction Usually or suggest a refund towards your tackle. To resolve instances like this more rapidly, Be happy to achieve out to us at [email safeguarded], we’re in this article to suit your needs 24/seven.

The costs vary depending on the forex as well as Change now swap the exchange volume. For each swap, ChangeNOW finds the swiftest and many consumer-profitable technique to execute an exchange.

This function is introduced to you by our associates Guardarian, Simplex, Transak. The community expenses are utilized as normal depending upon the currency.

When you have by now sent the resources with the exchange, instantly contact our help crew for support

When you've picked the Fixed Price movement, you generate an exchange and come up with a deposit. You have got 20 minutes to deposit your exchange cash; all through that point, we promise that the rate will not change in any way. You may receive the exact amount of money which was exhibited to you.

As a result of level challenges we take, the preset amount might vary from the vintage movement's amount. Nonetheless, it offers our clients self-assurance in the quantity they may receive.